Privacy Policy

This Privacy Policy governs the manner in which Joyspot Psychiatry, PLLC collects, uses, maintains, and discloses information collected from users of the joyspotpsychiatry.com website.

Effective Date: October 2025

INTRODUCTION

At Joyspot Psychiatry, we respect the privacy of our website visitors and patients. This Privacy Policy explains how we collect, use, and protect your personal information, and how we comply with applicable healthcare privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

SCOPE

This Policy applies to information obtained through your use of this website, including all pages that contain a direct link to this Policy. It does not apply to information collected offline or through unrelated channels. This website may contain links to third-party websites for your convenience; however, Joyspot Psychiatry is not responsible for the privacy practices or content of those external sites.

This website is intended for use by U.S. residents only. Please refer to our Terms of Use for additional information on acceptable use and limitations.

PERSONAL INFORMATION

“Personal information” refers to any data that can identify an individual, such as your name, phone number, email, or address. In the context of healthcare, it may also include Protected Health Information (PHI) as defined under HIPAA.

COLLECTION OF PERSONAL INFORMATION

When you request an appointment, contact us, or complete a registration form, we may collect personal details such as your name, email, phone number, demographic data, or relevant health information. By submitting this information, you consent to being contacted by Joyspot Psychiatry via your preferred communication method (email, phone, or text) for scheduling, follow-up, or other practice-related communications.

You can browse our website without disclosing personal details; however, certain features may require providing this information to function properly.

SMS CONSENT AND COMMUNICATIONS

Joyspot Psychiatry may collect phone numbers for SMS appointment reminders, follow-up messages, or important clinic updates.

• SMS opt-in consent and phone numbers are never shared with third parties.

• Message frequency may vary; standard message and data rates may apply.

• You can opt out anytime by replying STOP to any message or contacting us through our Contact Form.

• For assistance, reply HELP or email info@joyspotpsychiatry.com.

ACCESS TO PERSONAL INFORMATION

To update, correct, or delete personal information you have provided, or to unsubscribe from communications, please contact us at info@joyspotpsychiatry.com.

USE OF PERSONAL INFORMATION

We may use personal information to:

• Process appointment requests and manage communication.

• Improve our website’s functionality and user experience.

• Provide care and schedule sessions (in-person or telehealth).

• Send appointment reminders, confirmations, or updates.

• Notify users about policy changes or practice updates.

We will not sell or rent your personal information. All data is used solely to provide quality psychiatric and therapeutic services.

DISCLOSURE OF PERSONAL INFORMATION

We may share limited personal information with trusted third-party partners who assist us with technical, billing, or communication services. These partners are required to maintain strict confidentiality and comply with HIPAA standards.

We may also disclose information when required by law, such as to comply with a subpoena, legal process, or governmental request, or to protect the safety of our patients and community.

HIPAA COMPLIANCE

As a healthcare provider, Joyspot Psychiatry is fully committed to protecting your Protected Health Information (PHI) under HIPAA regulations. A separate HIPAA Notice of Privacy Practices governs how we use and disclose health information for treatment, payment, and healthcare operations.

SECURITY

We use administrative, physical, and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to maintain the highest level of security, no system is completely immune to breaches.

CHILDREN’S POLICY

We do not knowingly collect information from children under 13 years of age without parental or guardian consent. If such information is discovered, it will be promptly deleted in accordance with applicable laws.

DATA RETENTION

We retain personal information as long as necessary to fulfill the purposes described in this Policy, comply with healthcare regulations, and maintain required medical records under applicable state and federal laws.

YOUR RIGHTS

You have the right to access, update, or request deletion of your personal information, subject to legal and healthcare record-keeping requirements. Under HIPAA, you may also request copies of your health records or disclosures.

CHANGES TO THIS POLICY

Joyspot Psychiatry reserves the right to update or modify this Privacy Policy at any time. When changes occur, the updated date will appear at the top of this page. We encourage you to review this policy periodically to stay informed.

CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy, please contact us at:

Joyspot Psychiatry, PLLC
📧 Email: info@joyspotpsychiatry.com
🌐 Website: joyspotpsychiatry.com
🏢 Address: 2701 Little Elm Pkwy, Ste 100 #1107, Little Elm, TX 75068